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Welcome to the CorrigoPro Network!

FAQ

I received an invitation email from a customer. How do I register?

Thank you for your interest in CorrigoPro! Here’s how to register and connect with your customer:

  • Open the email you received and click on the “Connect Now” link.
  • If you are new to CorrigoPro, you will be guided through the creation of your account.
  • If you are an existing CorrigoPro provider, you will be prompted to log into your account and accept the new connection.

After you register, you’ll begin receiving invitations to valuable events like upcoming webinars where you can learn how to maximize your CorrigoPro experience to better manage, market, and grow your business.

Why should I join the CorrigoPro network?

When you connect to Corrigo through the CorrigoPro platform, everyone wins – you and your customer.

CorrigoPro is much more than a connection to your existing Corrigo customers. It’s also an easy-to-use and powerful way to manage, market, and grow your business.

Corrigo devotes as much time and money enhancing our platform to support you as we do enhancing our platform to support your customer.

With your CorrigoPro membership, you’ll be seen by other Corrigo users looking for top-rated, quality service providers who are already connected to Corrigo. The Corrigo platform, including the CorrigoPro network, is trusted by over 1 million users at many of the world’s most sophisticated companies.

When you join CorrigoPro, you gain access to a team of CorrigoPro experts who will get you connected and help make the transition simple.

Where can I find training or personal demo to help me learn to use CorrigoPro?

Once you have registered for the CorrigoPro network, you have access to a library of training videos that will get you up to speed fast. You can learn tips and tricks to improve work order handling, ramp up your team, and much more. Just log into the CorrigoPro Desktop and click on the Support Center icon.

Be sure to set aside some time to visit these informative web-based training videos so you can start managing and growing your business with CorrigoPro right away.

If you wish to attend an upcoming demonstration webinar with our team, please contact us. for an invitation.

Do my clients still pay me directly?

Yes, your clients continue to pay you directly after you join CorrigoPro, as they do today.

Many service providers find that CorrigoPro’s electronic invoicing process means faster payments from customers and less time spent on collections. By eliminating misplaced invoices and lost paperwork, you save time and enjoy a streamlined billing process.

How can I become more visible to Corrigo Enterprise clients?

Corrigo’s extensive network of facilities management and property management customers is always looking for high-quality new service providers in the markets where they do business. Fully completing your CorrigoPro profile is the first critical step to helping these clients find you. This registration video will walk you through the process.

Maintaining excellent customer ratings on every job is also important – your potential clients can view your overall score and tend to favor the highest-rated service providers in the trades and markets they need.

Key elements of that score are explained here on Corrigo.com.

In addition, Corrigo offers key programs that will help you connect with your potential customers – such as Smart Zones, the CorrigoPro Request app, and ReadyPro. Learn more about these programs below and contact us for assistance to get started.

Can I export work orders from CorrigoPro into my existing software?

Yes, you can avoid manually retyping data into multiple systems and connect CorrigoPro with other systems you rely on.

CorrigoPro Direct is the easiest way to connect your in-house work order tool to CorrigoPro, giving you the flexibility to use the work order software you already know while enjoying all the benefits of CorrigoPro.

Invoice Import capabilities are also available to help you import invoices and invoice line items into the CorrigoPro invoicing app.

What if I’m having trouble getting Corrigo emails?

When you add connect@corrigo.com to your email address book, you’ll always receive emails from Corrigo and your customers in the CorrigoPro Network.

How can I learn more about Corrigo, its customers, and its products and services?

Visit our corporate website at www.corrigo.com

 

 

How does CorrigoPro help me manage my business?

CorrigoPro gives you access to powerful, easy-to-use software and mobile apps that help you manage your customer with less overhead. Our mobile apps make work order management and customer communications easier to manage. New jobs and real-time status updates are organized within our easy-to-use online portal. Hours of phone tag and piles of paperwork are eliminated. Automated data exchange with your own internal systems is also available through CorrigoPro Direct.

CorrigoPro offers powerful insights into your team’s performance. You get the same data about your response times, work order verification feedback, and other elements of customer satisfaction that your customer gets from Corrigo. You have the power to manage your customer, team, and cash flow better than ever.

I have multiple clients or locations. Do I need multiple CorrigoPro accounts?

If you already have Corrigo client(s) and are adding new ones, you do NOT need to set up a separate account for each client. You’ll simply connect to your additional client(s) through your master account.

If you need separate branch accounts set up for your own office locations, we can set that up for you. Contact us for assistance.

Are Smart Zones required?

All connected Service Providers must select at least one Smart Zone. The first Smart Zone you select is included with your current Corrigo subscription at no additional cost.

How do I make a change to my Smart Zones?
If I make a change to my Smart Zone, when is the change effective?

All changes are visible on the network immediately.

CorrigoPro Direct

Do you like your existing work order management system? Then keep it! With CorrigoPro Direct, you can connect to the CorrigoPro Network with your existing systems. Never retype data from one system to another again, and take advantage of real-time work order data from the Corrigo platform to better serve all of your Corrigo customers. Now you can manage work orders and customer communication the way you want to, with one connection for all of your current and future customers.

Smart Zones

With Corrigo’s Smart Zones, service providers can be active in different areas without squeezing into traditional map-line boundaries. Give your prospective customers the chance to view your business profile and invite you to connect and get to work. With 180 Smart Zones across the United States, service providers and their Corrigo customers can find each other more easily in the areas where you do business. You remain highly visible to your current and potential customers in every region where you work.

ReadyPro

As a ReadyPro, you offer prospective customers a level of assurance that sets you apart. Show off your high customer satisfaction ratings, confirmed trades and coverage areas, proficiency in the CorrigoPro platform, and readiness to accept additional work. The ReadyPro program makes it easy for clients to choose you when overhauling their portfolio of go-to providers, especially new clients adopting Corrigo Enterprise who are new to the network.

“Once you use Corrigo, you wish all your clients had Corrigo. I’m trying to get my clients to switch. You want a fast turnaround on your work order – I suggest you use Corrigo.”
— Frank Herrera; Atlas Backflow, commercial plumbing & backflow for several Corrigo clients