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Welcome to the CorrigoPro Network!

Get Connected

Learn how easy it is to register with CorrigoPro.

FAQ

I received an invitation email from a customer. How do I register?

Thank you for your interest in CorrigoPro! Here’s how to register and connect with your customer:

  • Open the email you received and click on the “Connect Now” link.
  • If you are new to CorrigoPro, you’ll be guided through the creation of your account.
  • If you are an existing CorrigoPro provider, you will be prompted to log into your account and accept the new connection.

After you register, you’ll begin receiving invitations to valuable events like upcoming webinars where you can learn how to maximize your CorrigoPro experience to better manage, market, and grow your business.

Why should I join the CorrigoPro network?

If you’ve been invited to join the CorrigoPro Network, your customer has chosen the Corrigo platform as their work order management technology.

In order to continue doing business with your customer, you will need to use CorrigoPro for activities including:

  • Receiving and invoicing for all work from this customer
  • Updating the status of service requests you’re handling
  • Receiving payment status updates from your customer

 

Do my clients still pay me directly?

Yes, your clients continue to pay you directly after you join CorrigoPro, as they do today.

Many service providers find that CorrigoPro’s electronic invoicing process means faster payments from customers and less time spent on collections. By eliminating misplaced invoices and lost paperwork, you save time and enjoy a streamlined billing process.

Where can I find training or personal demo to help me learn to use CorrigoPro?

Once you have registered for the CorrigoPro network, you have access to a library of training videos that will get you up to speed fast. You can learn tips and tricks to improve work order handling, ramp up your team, and much more. Just log into the CorrigoPro Desktop and click on the Support Center icon.

Be sure to set aside some time to visit these informative web-based training videos so you can start managing and growing your business with CorrigoPro right away.

What are Smart Zones? Which ones should I sign up for? Will I be charged extra for my Smart Zones selections?

When selecting your Smart Zones, you give your prospective customers the chance to view your business profile and invite you to connect and get to work.

With 5 Smart Zones across Singapore, service providers and their Corrigo customers can find each other more easily in the areas where you do business.

At least 1 Smart Zones is required to complete your CorrigoPro registration.  When filling out your Corrigo profile, the Smart Zones closest to your home office will be automatically selected.  You man change this setting if you wish.

At this time, there is no charge for Smart Zones in the Asia-Pacific region.

Can I export work orders from CorrigoPro into my existing software?

Yes, you can avoid manually retyping data into multiple systems and connect CorrigoPro with other systems you rely on.

CorrigoPro Direct is the easiest way to connect your in-house work order tool to CorrigoPro, giving you the flexibility to use the work order software you already know while enjoying all the benefits of CorrigoPro.

Invoice Import capabilities are also available to help you import invoices and invoice line items into the CorrigoPro invoicing app.

What if I’m having trouble getting Corrigo emails?

When you add apacsupport@corrigo.com to your email address book, you’ll always receive emails from Corrigo and your customers in the CorrigoPro Network.

How can I learn more about Corrigo, its customers, and its products and services?

Visit our corporate website at www.corrigo.com

 

 

How does CorrigoPro help me manage my business?

CorrigoPro gives you access to powerful, easy-to-use software and mobile apps that help you manage your customer with less overhead. Our mobile apps make work order management and customer communications easier to manage. New jobs and real-time status updates are organized within our easy-to-use online portal. Hours of phone tag and piles of paperwork are eliminated. Automated data exchange with your own internal systems is also available through CorrigoPro Direct.

CorrigoPro offers powerful insights into your team’s performance. You get the same data about your response times, work order verification feedback, and other elements of customer satisfaction that your customer gets from Corrigo. You have the power to manage your customer, team, and cash flow better than ever.

I have multiple clients or locations. Do I need multiple CorrigoPro accounts?

If you already have Corrigo client(s) and are adding new ones, you do NOT need to set up a separate account for each client. You’ll simply connect to your additional client(s) through your master account.

If you need separate branch accounts set up for your own office locations, we can set that up for you. Contact us for assistance.

CorrigoPro Direct

Do you like your existing work order management system? Then keep it! With CorrigoPro Direct, you can connect to the CorrigoPro Network with your existing systems. Never retype data from one system to another again, and take advantage of real-time work order data from the Corrigo platform to better serve all of your Corrigo customers. Now you can manage work orders and customer communication the way you want to, with one connection for all of your current and future customers.

“Once you use Corrigo, you wish all your clients had Corrigo. I’m trying to get my clients to switch. You want a fast turnaround on your work order – I suggest you use Corrigo.”
— Frank Herrera; Atlas Backflow, commercial plumbing & backflow for several Corrigo clients